My family recently took a late-night flight from Seattle to Minneapolis. We were squeezed into seats that no person older than 12 could fit comfortably. If you are a normal-sized adult, have even a hint of anxiety, claustrophobia, or fear of flying, avoid this outfit...
Read more

Sun Country Airlines - Request refund

I was charged $40 for kids very small luggage it was supposed be free very small kids luggage would go under the chair and she charged me with out my knowledge I refused to sign on the receipt she threatened me to cancel our flight if I did not sign very very bad interaction with the lady My wife was insulated and disrespected I need refund my $40 Would not recommend Sun Country to any body
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Number of Destinations
Price Affordability
I need to talk to a human being a very simple problem. When I made the reservations for my son and myself and our 2 pet companions, I was suppos to make one cat reservation and one service dog reservation. I have noticed I made 2 cat reservations. I just want to change...
Read more

Sun Country Airlines - Amend reservations

Have been unable to contact customer service. It is really a simple problem, but I'm better at talking then typing. Please, it is a simple problem. Just let me talk to someone. Thanks
Sun Country Airlines - Havnt been reimbersed
I had a flight from new york to minneapolis on the 13th . I wanted to upgrade my tickets for first class, after they updated one of the tickets and charged me 278.00 they realized there was not any first class available. They said they would reverse the charge, but it...
Read more
Hello, There is no good way to reach a live person but I would like to share my customer experience today. Flight #740 service PUJ-DFW. While one of your flight attendants went by each seat and kindly asked passengers to power down their electronics, there was a female...
Read more

Sun Country Airlines - Information about flying with my pet and what i Need to do

I need to know what i need to do to talé my pet with me and Aldo need to know the cost
Ticket counter was at least 15 min. opening. When it did open, with at least 125 people standing in line, the ticket taker had to page through every card to find the listed individual. No use of computer. After plane was loaded and baggage doors closed we waited...
Read more

Sun Country Airlines - Nothing

Never got called back. Was suppose to be called back
Family of 6 with two under the age of 4. To start 2+ hours late leaving not glad but whatever we are going on vacation. Flight back was at 7:15 pm. got to the airport at 4:45 only to find out the flight had been canceled earlier that morning. Funny how we tried to...
Read more

So there are delays - FYI....ALL airlines have delays sometimes - the airline puts you up in a hotel - again...VERY RARELY do they do this.....but your bratty children (yes, I...