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Summary of Sun Country Airlines Customer Service Calls

196 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
02:35 AVG CALL DURATION
1% ISSUES RESOLVED

Customers Contact Sun Country Airlines to Ask about:

Cancellation:

  • “Cancelled flight”
  • “Cancelled flight need to reschedule”
  • “Cancelled flight sy594”

Payments and Charges:

  • “Over charged”
  • “Double charged”
  • “I was charged alot more than the actual cost of the flight and i need it to be rectified ASAP”

Refund:

  • “Request refund”
  • “My refund”

Return/ Replace:

  • “Need to find out return info.”

Other:

  • “Talk to rep”
  • “Comment”
  • “Change flights”

About Sun Country Airlines

Top 5 Sun Country Airlines Services

Flight, Customer Care, Baggage Policy, Flight Attendant, Flight Booking

Top 5 Sun Country Airlines Products

Website, Ufly Reward Card, Reward Card

Top 5 Likes about Sun Country Airlines

Staff, Price, I liked simple no frills airfare, Ever

Top 5 Dislikes about Sun Country Airlines

Very poor experience, Response time, Dismissal of my complaint as it did not satisfy my concerns, Bad service, On hold forever

Summary

Sun Country Airlines is an American company. The company offers a range of flights to a number of destinations and a huge selection of other business services that include booking of a hotel, car rental, vacation packages, parking options, a lot of different cruises, and many other attractions. The tagline of the company is: "Together, we will go places." Flights of Sun Country Airlines can be booked through a travel agent or through the official website of the company.

Sun Country Travel offers a special UFly Rewards Plus program that allows the members to earn points and save a lot on flying with Sun Country Airlines. Besides, the company has a special Buy or Gift Program.

Sun Country Airlines reviews and complaints

Sun Country Airlines is ranked 46 out of 475 in Transport category

Area Served

USA

Payment Methods

VISAMasterCard

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Sun Country Airlines Stats

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Number of Comments

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Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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