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4.0

ON June 30 2018 I flew to Vegas on your airline flight SY105. We were late leaving the gate by 45 min.

No reason was given . I was in seat 22f and able to see the baggage being loaded. As soon as the baggage was loaded we were able to leave the gate. So that seemed to be the reason for the late departure some issue with baggage.

when I picked up my baggage I had trouble with being able to pull my baggage. When I reached my sisters I was able to see what the problem was on of the wheels had been damaged and there was small amount of damage to one side of the baggage. On the return flight an item was missing from my checked baggage.

The item was in my baggage when I left for the airport but when I reached home and unpacked my baggage the item was missing. I checked my baggage 4 time and the item was missing that item was Advanced Affordable Hearing Hearing aids and charger.

Reason of review: Damaged or defective.

Location: 1300 Corporate Center Curve, Eagan, MN 55121, USA

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