Sun Country Airlines - Lost luggage on seattle to milano italy!
Sun country airlines made no attempts to return my calls or emails, after my luggage was lost on an international flight to Italy. As of 4 days later, I am still stuck here at the Moxy Hotel in Malpensa, with no luggage. Imagine arriving in a forgiven country, with no work tools, costing me thousands of dollars.
The baggage claim was dribbled out, virtually un legible. The customer service was not what I would appreciate from a successful company. I do not wish to fly sun country in the future anymore.
I will filing a complain, with the FAA or accredited governmental agency upon this matter. Thank you.
Reason of review: Poor customer service.
Monetary Loss: $3000.
Preferred solution: Let the company propose a solution.
Sun Country Airlines Pros: Ever.
Sun Country Airlines Cons: Bad service, Inconveince of delayed flight, Response time, Very poor experience, Lost 3000 euros over this.
Location: Cagliari, Sardinia
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