Sun Country Airlines Questions and Answers
Cómo puedo obtener mi reembolso?Cancelaron mi vuelo, y necesito obtener mi dinero para hacer una nueva compra de mis boletos? Gracias
Delay of flight.We are on flight 106 out of Vegas. The whole flight was held up for over 25 minutes.
All because of your people that could not get here on time. Just ridiculous. I want tocompensated fo my wife and I onthis flight. Totally uncalled for.
We were in seat 9c and 9d.
Beverly j rassmussen and Joe carroll. This totally upset this whole flight.
25 minutes and you are WHINING? Entitled much? I arrived six HOURS late on a recent flight and got nothing.
What is the policy for travel on your airline with the covid virus going on now?
To get more information about the Sun Country Airlines travel guidelines, please contact the Sun Country Airlines customer care team by phone at (800) 359-6786.
Do you need a current State ID or Drivers License and Passport to fly from Minneapolis to Tampa?Need to confirm if a passport is required to fly from Minneapolis MN to Tampa Florida in March of 2021
For further assistance, please contact Sun Country Customer Service at 651-905-2737 Monday-Sunday from 6:00 a.m. to 11:00 p.m. Central Time.
We will never get to use our tickets from last April it appears. How can we get a refund.Because of the covid thing we cancelled our trip last spring.
Reservation code P9542Q. We are still faced with no chance of taking our trip so return tickets are no good to us.
As all being Seniors I am hoping some consideration can be taken for a refund. 2 from Illinois and 2 from Wisconsin .
Unfortunately, suncountry.com does not provide any information about refunds for cancelled flights due to Covid-19. Please contact Sun Country Customer Service and provide them with full details regarding your issue. You may contact them by phone at 651-905-2737.
Please note Customer Support is provided Monday-Sunday 6:00 a.m. – 11:00 p.m. Central Time.
Is there a charge for changing my travel dates?I have cancer and my Dr. today sent msg I may need scan at time of my travel.
Can I get a refund if my friend has died before my departure?To whom it may concern: On 08/28/2019, my husband got a call from his best friend from Florida. Unfortunately the call was not one that he had hoped for.
His friend told him that after fighting cancer for the past 3 years, he had developed pneumonia. The doctors told him he has less than 6 months to live and he needed my husband to fly to Florida to sign legal paperwork to be his executor of his estate, and he would refund him for the ticket when he arrived in Florida. So, my husband purchased his ticket to Florida as soon as he hung up the phone. Unfortunately his friend passed away this morning and my husband did not “Feel the need to” purchase a refundable ticket, because he knew he HAD to go to Florida to sign the important paperwork...
Do y’all make exceptions for people that purchase non-refundable tickets, if the person they were flying to see has died before the scheduled date? We can’t afford to lose out on this much money. My husbands booking number is: 6255****. Please notify us of any possible options.
Thank you. Sincerely, Gary and Roberta Lindsay.
PDX - PSP RT.
what airport is used in Palm Springs?
According to suncountry.com it's Palm Springs International Airport
3400 E Tahquitz Canyon Way
Palm Springs, CA 92262 USA
How do I correct the email for confirmation.
I purchased a ticket and put in wrong email. The person flying did not receive confirmation. Please contact me to correct
Carry on.
Is it legal to carry on fresh vegetables. I’m flying from San Francisco to Minneapolis My flight is Suncountry tomorrow evening
No se, yo llama cada el dia la numero 651-905-**** por ayudar pero no conteste. Nadie ayudarme. Buena suerte.