filters
state:
Show
city:
Show
product:
Show
I just thought you should be aware of this we flew sun country from Minneapolis to Arizona flight 601 oct 16 returned on oct 21 on our flight home when we were exiting the plane the stewardess that was working first class was extremely rude to my husband and I she...
Read more
Anonymous
Anonymous

Please use punctuation. Without it, your complaint is hard to read. If you spoke without pauses to the flight attendant, no wonder she did not understand you.I think you mea...

4.5
Saint Joseph, Minnesota
#943190
My first experience was horrible. Through a bunch of lengthy maneuvers, it got to the point where they fleeced me out of $50. Read everything closely. Get everything in writing. Do not trust what their check-in or phone staff say. Buyer beware. Try this at your own...
Read more
1.0
I didn't like
  • On hold forever
  • Customer phone service
#934419
Horrible boarding experience. Militant, unhappy, bossy, boarding rep. Threatening to take bags from customers in a very aggressive manner due to not enough overhead room. When we boarded the flight there was plenty of room. We overheard they were waiting for a...
Read more

Short Review on September 01, 2016

Sun Country Airlines
#911659
Absolutely the worst airline, will never fly it again, a piece of ***
Comment
Show

Moses Dasaw Johnson Review

Sun Country Airlines
#892740
I want to change my fright from the th16 to 13 of August. Email mosesdasaw@yahoo.com
Comment
Show

Sun Country Airlines Customer Care Review

Sun Country Airlines
#885451
Have been trying to contact your office for change of booking for the last 3 hrs. No response. No one picking uo
Comment
Show

Sun Country Airlines - Inflight Service Review from Owatonna, Minnesota

Sun Country Airlines
#873921
2.8
Details
I like flying with our local carrier but my last flight from Vegas was uncomfortable.I don't understand how they can let people so large fly that they can not fit in there own seat. This person sitting in the center seat was so large they could not put down the arm rest and was sharing my seat and the other passagers. They need to make oversize people ride in first class and pay there fare share.
Comment
Show
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
Flown tons with SCX. In past 3 months, reserved seats lost, long holds, website always down. It's too bad, nice people but Management has finally lost it. On a Wednesday at 100pm Pacific time "the website is down". This is 6th time for me with website down in...
Read more
2.3
I didn't like
  • Website
  • On hold forever
  • Lost reserved seats
#927284
Still the worst airline in the USA. My company booked a flight once again on this horrible airline because it was cheap - I had to change the ticket and tried calling the airline - was on hold for close to 3 hours and I was told that's the usual wait time!!! This has...
Read more
We bought 4 ticket first class to travel on Saturday 6, 2016, to Cancun Mexico, my grandkids luggage were lost for 1 hour more or less, my husband went to loss and found and they told him the luggage had arrived first in a different flight , once we arrive to our...
Read more
We had to sit on this hot *** plane while they fixed a seat, and then had to hlsit on the runway and wait to go. This plane is over a hour late and we are still waiting to leave. These lil air vents are not good enough, there are kids on this plane and no good air...
Read more
Anonymous
Anonymous

Your car has ac...maybe drive next time.

Anonymous
Anonymous

Look up how airline air conditioning works. Those overhead vents do nothing until the plane flies. Greatly simplified, once in flight, cold air [minus 70 degrees F.] is brou...

#897020
We boarded in LAX but before we went to security, we had to print out tixs at the desk. I had three pieces, one being my laptop bag. The front desk lady wouldn't give me my tixs unless I consolidated my bag, which I did, but she failed to listen to the fact her request...
Read more
I have flown Suncountry several times. For the past three days I cannot get ahold of anybody either on the phone or Internet. I even got a email from you about West coast deals today and I cannot get through. I get messages that say "we are sorry, try again" that did...
Read more
1.0
Mcgregor, Minnesota
#889185
I have not been able to contact anyone for a flight change. I've called their 1-800 reservationists daily and been on hold 30 to 60 minutes at a time with no answer. One time I was disconnected after 20 minutes. I tried doing this change on line and didn't find a way...
Read more